K-IDE support forum
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General Posting Guidelines (*please read*)

#1 by cquante , Thu Jan 16, 2020 1:47 pm

General Posting Guidelines


We figured this was necessary because a lot of people come in and post threads without thinking, and without realizing that there is no possible way they could get help because of the way they posted the question. Here are some general guidelines.


1. Please use SEARCH first!

There is a pretty good chance that unless you have some really odd or unique problem that it has been addressed on our forum before, please use the forum’s search feature first to see if there are already some good threads on the subject. It’s easy to search – just click the “Search” button at the top right of the page.


2. Be DESCRIPTIVE and Don’t use “stupid” topic names

PLEASE post a descriptive topic name! Give a short summary of your problem IN THE SUBJECT. (Don’t use attention getting subjects, they don’t get attention and only annoy people).

Here’s a great list of topic subjects YOU SHOULD NOT POST:

"Help me, Hello, Very urgent, I have a question"

Generally ANYTHING similar to those is unacceptable. Just post your problem.

Here is a good example of a way to post a question

“How can I reformat the program code”
or
“How can I copy and paste variables from one project to another”

Remember when people help you, they are doing YOU a favor!

Be patient, help people out by posting good descriptions of what you need help with, and not snapping at people with garbage such as
“if you aren’t going to help don’t waste my time replying”.


3. Please keep your self to the topic

If you reply to one topic please try to keep to that topic and don't go "off topic". If you feel to switch to another topic, please open a new topic.


4. Don't attach confidential data

Please keep in mind: everything you post to this forum is for public or for all members of this forum. If you feel you have to send confidential data (such as AS files of your project for the developer to test) please use Personal Messages!


5. Don't attach official Kawasaki documents

"Official" Kawasaki documents such as "AS language reference manual" or other manuals, drawings, pictures are not allowed to share to public. Documents for K-IDE are in exception allowed to be shared to public.


Christian Quante
Project Support & Development
Technical Department

Kawasaki Robotics GmbH
Rheiner Landstrasse 195A • 49078 Osnabrück
Germany


 
cquante
Posts: 281
Date registered 12.20.2019

Last edited 01.20.2020 | Top

   

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